Chat Assistant

24/7 intelligent support powered by specialized AI agents

Pupas Protocol features an advanced AI chat system with four specialized agents designed to provide comprehensive support for all aspects of the platform. Get instant answers, detailed analytics, technical help, and security guidance.

Chat System Overview

Multi-Agent Architecture

Our AI chat system employs multiple specialized agents, each trained for specific domains:

  • General Support Agent: Platform navigation and basic questions

  • Yield Analytics Agent: Performance insights and strategy explanations

  • Technical Support Agent: Transaction troubleshooting and smart contract help

  • Security & Risk Agent: Risk assessment and security guidance

Access Points

  • Web Interface: pupas.ai/chat

  • Integrated Help: Available throughout the platform

  • Mobile Ready: Responsive design for all devices

  • 24/7 Availability: Always online, no wait times

Key Features

Context Awareness

  • User History: Remembers your previous interactions

  • Portfolio Context: Knows your staking positions and performance

  • Platform State: Aware of current system status and metrics

  • Market Context: Understands current market conditions

Multi-Modal Responses

  • Text Explanations: Detailed written responses

  • Code Examples: Smart contract interactions and API calls

  • Step-by-Step Guides: Interactive tutorials

Common Use Cases

Getting Started

"How do I start staking USDTu?"

  • Step-by-step onboarding guide

  • Wallet connection instructions

  • Minimum requirements explanation

  • Risk disclosure and education

Performance Tracking

"Why did my LP token price change?"

  • Detailed explanation of price movements

  • Strategy performance breakdown

  • Market impact analysis

  • Historical comparison data

Technical Issues

"My transaction is stuck, what should I do?"

  • Transaction status checking

  • Gas price recommendations

  • Alternative solutions

  • Direct troubleshooting steps

Risk Assessment

"Is it safe to stake more tokens now?"

  • Current risk analysis

  • Market condition assessment

  • Portfolio diversification advice

  • Security best practices

Agent Capabilities

Natural Language Processing

  • Intent Recognition: Understands what you're asking

  • Entity Extraction: Identifies relevant data points

  • Context Maintenance: Keeps track of conversation flow

  • Sentiment Analysis: Detects frustration and adjusts responses

Integration Features

Platform Integration

  • Embedded Chat: Available on AI Assistant page

  • Contextual Help: Relevant to current page/action

  • Quick Actions: Direct links to relevant functions

  • Status Updates: Real-time system and transaction status

Wallet Integration

  • Transaction Analysis: Review and explain your transactions

  • Balance Monitoring: Track your portfolio in real-time

  • Gas Optimization: Suggest optimal transaction timing

  • Security Alerts: Warn about suspicious activities

External Data Sources

  • Market Data: Real-time price and volume information

  • DeFi Protocols: Current yields and opportunities

  • News Integration: Relevant crypto and DeFi news

Security and Privacy

Data Protection

  • No Private Keys: Never asks for or stores private keys

  • Privacy Controls: Users control data sharing preferences

  • GDPR Compliant: Meets international privacy standards

Security Features

  • Threat Detection: Identifies potential security risks

  • Scam Prevention: Warns about common crypto scams

  • Best Practices: Educates on security measures

  • Incident Response: Guides through security incidents

AI Transparency: All AI responses are logged and can be reviewed. The system continuously learns from user interactions to improve response quality.

Getting Started with AI Chat

First-Time Users

  1. Visit Chat Interface: Go to pupas.ai/chat

  2. Select Agent: Choose the most relevant agent or let the system route automatically

  3. Ask Questions: Use natural language to describe your needs

  4. Follow Guidance: Implement suggested actions and ask follow-up questions

Power Users

  1. Use Specific Agents: Direct questions to specialized agents

  2. Request Analytics: Ask for detailed performance analysis

  3. Technical Deep Dives: Get code examples and implementation details

  4. Custom Reports: Request personalized analysis and recommendations

Best Practices

Effective Communication

  • Be Specific: Provide details about your issue or question

  • Use Context: Mention relevant information (amounts, timeframes, etc.)

  • Ask Follow-ups: Don't hesitate to ask for clarification

  • Provide Feedback: Rate responses to help improve the system

Privacy Tips

  • Never Share Private Keys: AI agents never need your private keys

  • Use Public Information: Share only information visible on blockchain

  • Report Suspicious Requests: Alert security team about unusual requests

  • Review Permissions: Understand what data the AI can access

Next Steps

  • Explore Agent Types for detailed information about each specialized agent

  • Visit the FAQ for common questions and answers

  • Check Community for additional support channels

Last updated