Agent Types

Four specialized AI agents designed for comprehensive platform support

Each AI agent in the Pupas Protocol chat system is specialized in specific domains, ensuring you get expert-level assistance for every type of question or issue. Learn about each agent's capabilities and when to use them.

1. General Support Agent

Primary Purpose

First point of contact for new users and general platform questions. Handles onboarding, basic navigation, and feature explanations.

Core Capabilities

Platform Navigation

• Getting Started: Step-by-step onboarding guidance

• Feature Overview: Explanation of all platform features

• Interface Help: Navigation assistance and UI explanations

• Account Management: Profile settings and preferences

Common Questions Handled

• "What is Pupas Protocol?"

• "How do I get started with staking?"

• "What are the minimum requirements?"

• "Where can I find my transaction history?"

• "How do I connect my wallet?"

Knowledge Base

• Platform Documentation: Complete feature documentation

• User Guides: Step-by-step tutorials

• FAQ Database: Most common questions and answers

• Video Tutorials: Interactive learning content

• Glossary: Crypto and DeFi terminology

Response Style

• Beginner-Friendly: Simple language and clear explanations

• Patient and Thorough: Takes time to explain concepts fully

• Interactive: Asks clarifying questions when needed

• Encouraging: Supportive tone for new users

2. Yield Analytics Agent

Primary Purpose

Specialized in investment performance analysis, strategy explanations, and yield optimization insights.

Core Capabilities

Key Metrics Explained

• APY Calculations: How returns are computed

• Risk-Adjusted Returns: Sharpe ratio and volatility analysis

• Strategy Attribution: Which strategies generate returns

• Historical Performance: Trends and patterns over time

Advanced Analytics

• Portfolio Optimization: Suggestions for better returns

• Risk Assessment: Volatility and drawdown analysis

• Market Impact: How conditions affect your yields

• Forecasting: Projected returns based on current trends

Specialized Knowledge

Investment Strategies

• Arbitrage Trading: Cross-exchange opportunities

• Yield Farming: DeFi protocol optimization

• Market Making: Liquidity provision strategies

• Momentum Trading: Trend-following approaches

Market Analysis

• DeFi Trends: Current protocol yields and opportunities

• Market Conditions: Bull/bear/sideways market impacts

• Competitive Analysis: How Pupas compares to alternatives

• Economic Indicators: Macro factors affecting crypto yields

Common Queries

• "Why did my APY change?"

• "Which strategy is performing best?"

• "How does my performance compare to benchmarks?"

• "What's the optimal staking amount?"

• "When should I withdraw my stake?"

Response Features

• Data Visualizations: Charts and graphs

• Detailed Breakdowns: Component-by-component analysis

• Actionable Insights: Specific recommendations

• Historical Context: Performance over time

3. Technical Support Agent

Primary Purpose

Resolves technical issues, troubleshoots transactions, and provides smart contract interaction guidance.

Core Capabilities

Smart Contract Help

• Function Explanations: What each contract function does

• Parameter Guidance: How to format transaction inputs

• Gas Optimization: Timing and fee recommendations

• Error Resolution: Common error messages and fixes

Platform Integration

• Wallet Connection: Troubleshooting wallet issues

• Network Configuration: Waves blockchain setup

• API Integration: For developers building on Pupas

• Mobile Compatibility: Cross-device functionality

Technical Expertise

Blockchain Knowledge

• Waves Blockchain: Native blockchain expertise

• Smart Contracts: Pupas protocol contract details

• Transaction Mechanics: How staking/withdrawal works

• Oracle System: Price update mechanisms

Development Support

• API Documentation: Complete endpoint reference

• Code Examples: Sample integrations

• SDK Usage: Development tools and libraries

• Testing Guidance: How to test integrations

Common Issues Resolved

• "My transaction is stuck/failed"

• "Wallet won't connect to the platform"

• "Getting an error when staking"

• "LP token price not updating"

• "How to integrate Pupas API"

Diagnostic Tools

• Transaction Scanner: Real-time tx status checking

• Gas Tracker: Optimal fee recommendations

• Error Logger: Common issues and solutions

• Network Monitor: Blockchain health status

4. Security & Risk Agent

Primary Purpose

Provides security guidance, risk assessment, and threat detection to keep users safe.

Core Capabilities

Security Education

• Best Practices: Wallet security and private key management

• Scam Prevention: Common crypto scams and how to avoid them

• Threat Detection: Identifying suspicious activities

• Incident Response: What to do if compromised

Risk Monitoring

• Portfolio Risk: Concentration and diversification analysis

• Market Risk: Volatility and correlation monitoring

• Liquidity Risk: Withdrawal capacity assessment

• Operational Risk: Smart contract and platform risks

Security Knowledge Base

Threat Intelligence

• Common Scams: Phishing, fake websites, social engineering

• Attack Vectors: How hackers target crypto users

• Red Flags: Warning signs of malicious activity

• Recovery Procedures: Steps after security incidents

Risk Framework

• Risk Categories: Different types of DeFi risks

• Mitigation Strategies: How to reduce exposure

• Insurance Options: Available protection mechanisms

• Regulatory Compliance: Legal and tax considerations

Proactive Monitoring

• Unusual Activity: Alerts for suspicious transactions

• Market Stress: Warnings during high volatility

• Smart Contract Changes: Updates to protocol contracts

• Security Incidents: Industry-wide security alerts

Common Security Queries

• "Is it safe to stake more tokens?"

• "How secure are the smart contracts?"

• "What should I do if I think I've been hacked?"

• "How do I protect my private keys?"

• "What are the risks of using Pupas Protocol?"

Response Approach

• Risk-Aware: Always considers security implications

• Educational: Teaches security best practices

• Proactive: Warns about potential threats

• Actionable: Provides specific steps to improve security

Choosing the Right Agent

Quick Reference Guide

Question Type	Best Agent	Example
"How do I start?"	General Support	Platform onboarding
"Why did my APY change?"	Yield Analytics	Performance analysis
"Transaction failed"	Technical Support	Error troubleshooting
"Is this safe?"	Security & Risk	Risk assessment

Agent Transparency: All agent responses are logged and can be reviewed. Each agent's knowledge base and training data are regularly updated based on user interactions and feedback.

Getting the Most from AI Agents

Best Practices

1. Be Specific: Provide context and details

2. Use Natural Language: No need for special commands

3. Ask Follow-ups: Dig deeper into explanations

4. Provide Feedback: Rate responses to improve quality

Power User Tips

• Direct Agent Access: Use agent-specific interfaces for focused help

• Complex Queries: Break down multi-part questions

• Historical Context: Reference previous conversations

• Custom Reports: Request detailed analysis and recommendations

Expert AI Support: Get specialized assistance from our AI agents.

Start Chatting →

Next Steps

• Try the AI Chat System to experience agent capabilities

• Review FAQ for additional common questions

• Join our Community for peer support and discussions