# Agent Types

**Four specialized AI agents designed for comprehensive platform support**

Each AI agent in the Pupas Protocol chat system is specialized in specific domains, ensuring you get expert-level assistance for every type of question or issue. Learn about each agent's capabilities and when to use them.

## 1. General Support Agent

### Primary Purpose

First point of contact for new users and general platform questions. Handles onboarding, basic navigation, and feature explanations.

### Core Capabilities

#### Platform Navigation

* **Getting Started**: Step-by-step onboarding guidance
* **Feature Overview**: Explanation of all platform features
* **Interface Help**: Navigation assistance and UI explanations
* **Account Management**: Profile settings and preferences

#### Common Questions Handled

* "What is Pupas Protocol?"
* "How do I get started with staking?"
* "What are the minimum requirements?"
* "Where can I find my transaction history?"
* "How do I connect my wallet?"

### Knowledge Base

* **Platform Documentation**: Complete feature documentation
* **User Guides**: Step-by-step tutorials
* **FAQ Database**: Most common questions and answers
* **Video Tutorials**: Interactive learning content
* **Glossary**: Crypto and DeFi terminology

### Response Style

* **Beginner-Friendly**: Simple language and clear explanations
* **Patient and Thorough**: Takes time to explain concepts fully
* **Interactive**: Asks clarifying questions when needed
* **Encouraging**: Supportive tone for new users

## 2. Yield Analytics Agent

### Primary Purpose

Specialized in investment performance analysis, strategy explanations, and yield optimization insights.

### Core Capabilities

#### Key Metrics Explained

* **APY Calculations**: How returns are computed
* **Risk-Adjusted Returns**: Sharpe ratio and volatility analysis
* **Strategy Attribution**: Which strategies generate returns
* **Historical Performance**: Trends and patterns over time

#### Advanced Analytics

* **Portfolio Optimization**: Suggestions for better returns
* **Risk Assessment**: Volatility and drawdown analysis
* **Market Impact**: How conditions affect your yields
* **Forecasting**: Projected returns based on current trends

### Specialized Knowledge

#### Investment Strategies

* **Arbitrage Trading**: Cross-exchange opportunities
* **Yield Farming**: DeFi protocol optimization
* **Market Making**: Liquidity provision strategies
* **Momentum Trading**: Trend-following approaches

#### Market Analysis

* **DeFi Trends**: Current protocol yields and opportunities
* **Market Conditions**: Bull/bear/sideways market impacts
* **Competitive Analysis**: How Pupas compares to alternatives
* **Economic Indicators**: Macro factors affecting crypto yields

### Common Queries

* "Why did my APY change?"
* "Which strategy is performing best?"
* "How does my performance compare to benchmarks?"
* "What's the optimal staking amount?"
* "When should I withdraw my stake?"

### Response Features

* **Data Visualizations**: Charts and graphs
* **Detailed Breakdowns**: Component-by-component analysis
* **Actionable Insights**: Specific recommendations
* **Historical Context**: Performance over time

## 3. Technical Support Agent

### Primary Purpose

Resolves technical issues, troubleshoots transactions, and provides smart contract interaction guidance.

### Core Capabilities

#### Smart Contract Help

* **Function Explanations**: What each contract function does
* **Parameter Guidance**: How to format transaction inputs
* **Gas Optimization**: Timing and fee recommendations
* **Error Resolution**: Common error messages and fixes

#### Platform Integration

* **Wallet Connection**: Troubleshooting wallet issues
* **Network Configuration**: Waves blockchain setup
* **API Integration**: For developers building on Pupas
* **Mobile Compatibility**: Cross-device functionality

### Technical Expertise

#### Blockchain Knowledge

* **Waves Blockchain**: Native blockchain expertise
* **Smart Contracts**: Pupas protocol contract details
* **Transaction Mechanics**: How staking/withdrawal works
* **Oracle System**: Price update mechanisms

#### Development Support

* **API Documentation**: Complete endpoint reference
* **Code Examples**: Sample integrations
* **SDK Usage**: Development tools and libraries
* **Testing Guidance**: How to test integrations

### Common Issues Resolved

* "My transaction is stuck/failed"
* "Wallet won't connect to the platform"
* "Getting an error when staking"
* "LP token price not updating"
* "How to integrate Pupas API"

### Diagnostic Tools

* **Transaction Scanner**: Real-time tx status checking
* **Gas Tracker**: Optimal fee recommendations
* **Error Logger**: Common issues and solutions
* **Network Monitor**: Blockchain health status

## 4. Security & Risk Agent

### Primary Purpose

Provides security guidance, risk assessment, and threat detection to keep users safe.

### Core Capabilities

#### Security Education

* **Best Practices**: Wallet security and private key management
* **Scam Prevention**: Common crypto scams and how to avoid them
* **Threat Detection**: Identifying suspicious activities
* **Incident Response**: What to do if compromised

#### Risk Monitoring

* **Portfolio Risk**: Concentration and diversification analysis
* **Market Risk**: Volatility and correlation monitoring
* **Liquidity Risk**: Withdrawal capacity assessment
* **Operational Risk**: Smart contract and platform risks

### Security Knowledge Base

#### Threat Intelligence

* **Common Scams**: Phishing, fake websites, social engineering
* **Attack Vectors**: How hackers target crypto users
* **Red Flags**: Warning signs of malicious activity
* **Recovery Procedures**: Steps after security incidents

#### Risk Framework

* **Risk Categories**: Different types of DeFi risks
* **Mitigation Strategies**: How to reduce exposure
* **Insurance Options**: Available protection mechanisms
* **Regulatory Compliance**: Legal and tax considerations

### Proactive Monitoring

* **Unusual Activity**: Alerts for suspicious transactions
* **Market Stress**: Warnings during high volatility
* **Smart Contract Changes**: Updates to protocol contracts
* **Security Incidents**: Industry-wide security alerts

### Common Security Queries

* "Is it safe to stake more tokens?"
* "How secure are the smart contracts?"
* "What should I do if I think I've been hacked?"
* "How do I protect my private keys?"
* "What are the risks of using Pupas Protocol?"

### Response Approach

* **Risk-Aware**: Always considers security implications
* **Educational**: Teaches security best practices
* **Proactive**: Warns about potential threats
* **Actionable**: Provides specific steps to improve security

## Choosing the Right Agent

### Quick Reference Guide

| Question Type            | Best Agent        | Example               |
| ------------------------ | ----------------- | --------------------- |
| "How do I start?"        | General Support   | Platform onboarding   |
| "Why did my APY change?" | Yield Analytics   | Performance analysis  |
| "Transaction failed"     | Technical Support | Error troubleshooting |
| "Is this safe?"          | Security & Risk   | Risk assessment       |

{% hint style="info" %}
**Agent Transparency**: All agent responses are logged and can be reviewed. Each agent's knowledge base and training data are regularly updated based on user interactions and feedback.
{% endhint %}

## Getting the Most from AI Agents

### Best Practices

1. **Be Specific**: Provide context and details
2. **Use Natural Language**: No need for special commands
3. **Ask Follow-ups**: Dig deeper into explanations
4. **Provide Feedback**: Rate responses to improve quality

### Power User Tips

* **Direct Agent Access**: Use agent-specific interfaces for focused help
* **Complex Queries**: Break down multi-part questions
* **Historical Context**: Reference previous conversations
* **Custom Reports**: Request detailed analysis and recommendations

{% hint style="success" %}
**Expert AI Support**: Get specialized assistance from our AI agents.

[Start Chatting →](https://pupas.ai/assistant)
{% endhint %}

## Next Steps

* Try the [AI Chat System](https://pupas.ai/assistant) to experience agent capabilities
* Review [FAQ](../support-and-community/faq) for additional common questions
* Join our [Community](../support-and-community/community) for peer support and discussions
